What the replacement guarantee is and how it works

Even careful screening can’t give a 100% guarantee that a person will be a perfect fit for your particular family. That’s why we offer a replacement guarantee.

How it works

If a candidate isn’t the right fit within the agreed period, we place a new one at no additional cost to you.

Support doesn’t end at placement

We stay in touch after a candidate starts working: we help them settle into the family and resolve any disputes that come up.